​LockBox Processing

This service provides for the management of high-volume client payments using an outside vendor and includes processing of exceptions the vendor couldn’t process, researching items, and maintaining the vendor relationship.

Service Value and Key Benefits

  • Centralized transaction processing for high-volume client payments
  • Timely processing of payments as mail is received multiple times throughout the day at the vendor location
  • Knowledgeable and specialized accounting staff to efficiently handle processing of exception items
  • Vendor liaison for payment processing and banking activities
  • Adherence to operational procedures for proper application of payments
  • Control of incoming cash payment activity
  • Friendly customer service for research requests and payment inquiries
  • Continuous process improvement through enhancements and automation

Business Service Manager

Scott Malm

Core Business Services Manager and Consultant
(651) 282-8728
[email protected]