Data Integration and Reporting
This service provides data access through a variety of reporting databases, interfaces, stored procedures and Web services. In addition to a vast array of daily and monthly reporting data, these powerful tools enable our customers to build custom solutions that access back office applications all in a secure and flexible manner.
Service Value and Key Benefits
- Flexibility in selecting solutions that are needed for your business
- Access to your customers’ data
- Knowledgeable SunStream staff that work with you
- User support, including system support, balancing support and problem resolution via multiple access points
- Ongoing quality assurance support for all systems
Reporting Services – Provides our customers the ability to access monthly historical information via the Decision Support Database (DSdb) and daily information via the Daily Database (DB).
Integration Services – Provides real-time access to multiple databases through stored procedures and Web services. This service may be used by our customers as they build applications.
Data Extracts/Data Interfaces – Customized extracts and interfaces requested by our customers.
- Daily distributed processing and transmission interfaces to mainframe systems, including third-party interfaces
- Real-time data access through stored procedures/Web services
- Daily or monthly access to data for ad-hoc reporting
- System support via telephone (Service Desk), email and online documentation
- Quality assurance testing for problems
- Audit/regulatory system compliance for above systems
- Balancing and internal controls
Business Service Manager
Director, Application Engineering