This service provides for the automated scoring of products by combining credit request information with credit bureau reports obtained through an online service to determine a credit score. This product includes access to the Scorecard Monitoring Database, giving you the ability to access scorecard data for ad-hoc reporting and providing data for validation of scorecards.

Service Value and Key Benefits

• Flexibility in selecting solutions that are needed for your business
• Fully integrated system interfaces that provide internal controls and processing efficiencies
• Access to knowledgeable SunStream staff
• User support, including system support and problem resolution via multiple access points
• Ongoing quality assurance support for all systems

Detailed Description

This service includes the ability to:

• Screen applications prior to scoring
• Access credit bureaus to obtain credit reports
• Store credit reports electronically
• Provide a score back to the user by utilizing the appropriate scorecard
• Provide an interface for the user to input a customer for scoring
• Set up customer parameters
• Access the scorecard database for ad-hoc reporting

Standard Functionality

• Interface to credit bureaus
• Interface with a front-end system
• Customer access to scored data through the Scorecard Monitoring Database 
• Maintenance and storage of data for validation of scorecards
• System support via telephone (Service Desk), email and online documentation
  • On-site support – Monday through Friday, 7:00 a.m. – 5:00 p.m. Central time
• Quality assurance testing for problems
• Audit/regulatory system compliance for above systems

Business Service Manager

Mike Fretland

Application Support Analyst
(651) 282-8760
[email protected]